Madnix Privacy Policy

Last updated: April 17, 2026

At Madnix, we are committed to protecting your privacy in accordance with the Privacy Act 1988 and Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online casino services.

Information We Collect

We collect personal information such as your name, email address, date of birth, phone number, and payment details when you register an account, make deposits, or participate in games. We also gather usage data including IP address, browser type, device information, and gaming activity to enhance our services. This information is collected directly from you or automatically through cookies and tracking technologies, as necessary for providing our gambling services and complying with anti-money laundering regulations.

How We Use Your Information

We use your personal information to create and manage your account, process transactions, verify your identity, and enable participation in casino games. It also helps us personalise your experience, send promotional communications (with your consent), and improve our platform through analytics. Additionally, we use the data to comply with legal obligations under gambling laws and prevent fraud.

Information Sharing

We do not sell or rent your personal data to third parties. We may share it with trusted service providers, affiliates, or partners solely to deliver our services, such as payment processors or regulators. Disclosure occurs only when required by law, for legal compliance, or to protect our rights under Curaçao licensing and Australian regulations.

Data Security

We implement robust security measures including encryption, firewalls, and secure servers to protect your personal information from unauthorised access or breaches. Access is restricted to authorised personnel only, and we regularly audit our systems for vulnerabilities. Data is retained only as long as necessary for service provision or legal requirements, such as five years post-account closure for anti-money laundering compliance.

Your Rights

Under the Privacy Act 1988 and APPs, you have the right to access, correct, or delete your personal information by contacting us. You may request details on how we hold your data, object to direct marketing, or withdraw consent where applicable. For complaints, contact our privacy officer; we will respond within a reasonable period, and you may escalate to the Office of the Australian Information Commissioner (OAIC).

Cookies and Tracking

We use cookies and tracking technologies to improve site functionality, analyse user behaviour, and personalise content, in line with Privacy Act requirements. You can manage cookies via your browser settings, though disabling them may limit features. Our use complies with Australian guidance on tracking pixels and automated tools.

Contact Us

For privacy concerns or to exercise your rights, contact our Data Protection Officer.

Email: [email protected]